Terms & Conditions

Welcome to Shefali Travels. By booking our services or using our website, you agree to abide by the following Terms and Conditions. Please read them carefully before making any bookings or using our services.

1. General Terms

By accessing our website or confirming a booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Shefali Travels reserves the right to modify or update these terms at any time without prior notice.

2. Booking Policy

• All bookings are subject to availability and confirmation by Shefali Travels.
• To confirm a booking, customers must provide accurate details and make the required payment.
• Incomplete or false information may result in cancellation without refund.

3. Payment Terms

All payments must be made in accordance with the payment schedule provided during booking. We accept various online and offline payment methods. Shefali Travels is not responsible for any additional charges applied by your bank or payment gateway.

Failure to make timely payments may result in automatic cancellation of the booking.

4. Pricing & Inclusions

Prices quoted on our website or promotional materials are subject to change without notice. The final price at the time of booking confirmation will be applicable. Package inclusions and exclusions are clearly mentioned in each tour description — please review them carefully before booking.

5. Cancellations & Refunds

All cancellations are subject to our Refund & Cancellation Policy. Refunds (if applicable) will be processed based on the timeline and conditions stated in that policy.

6. Travel Documents

Customers are responsible for obtaining valid travel documents including passports, visas, and health certificates. Shefali Travels will not be held liable for any losses resulting from failure to secure the necessary documentation.

7. Responsibilities & Liabilities

• Shefali Travels acts as an intermediary between travelers and service providers such as airlines, hotels, and transport companies.
• We are not liable for delays, cancellations, or damages caused by third parties, natural disasters, or events beyond our control.
• Travelers are responsible for ensuring their own safety and complying with local laws and regulations at all destinations.

8. Health & Safety

Travelers must ensure they are medically and physically fit for travel. Shefali Travels is not responsible for any medical conditions, injuries, or health-related issues arising during the trip. Travel insurance is highly recommended for all travelers.

9. Force Majeure

Shefali Travels shall not be held responsible for delays or cancellations due to events beyond our control, including but not limited to natural disasters, pandemics, political unrest, or airline strikes. In such cases, we will make every effort to reschedule or offer an alternative solution.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in [Insert City Name].

11. Contact Us

For questions, clarifications, or complaints regarding these Terms & Conditions, please contact us at:

Email: info@shefalitravels.com

Phone: +91-XXXXXXXXXX

Office Address: Shefali Travels, [Insert Office Address Here]